Terms and Conditions

Welcome to Nibana.in (hereinafter referred to as “Company” or “we” or “our” or “us” or “Platform”, “Website”, “Site” ), owned by Anurag Sharma ( hereinafter referred to as “Owner” or “Proprietor” ), Director , Frefo Wellness Pvt Ltd ( CIN – U74999DL2022PTC408630 ).

These Terms of Use (“Terms of Use” or “Terms” or “Terms and Conditions “) mandate the terms and conditions on which the users (“User”) access and register on the Platform. The terms “you”, “your” or “yourself” refer to the User. These terms of use govern your use of this platform.

Please read the Terms and Conditions, Disclaimer, and Privacy Policy carefully before using any products or services on the Platform or accessing any material or information through the Platform. Your use of the Platform signifies your acceptance of the Terms of Use, Disclaimers, and Privacy Policy and your agreement to be legally bound by the same.
These terms and various other policies are binding upon you as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000.

These terms of use are subject to change by our company or owner at any time at its discretion. Your use of this site after such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please consult these terms of use regularly. Please read the following terms of use very carefully.

  1. Our Services
    1.1. You acknowledge that the Platform allows you to avail services ( hereinafter referred as “Products” or “Services” or “Content “ ) directly from the Company as well as from various partners engaged by the Company, through online and offline mode. We offer services through (i) offline mode through individual or group sessions or workshops or conferences or events and through (ii) online mode through website, phone, email, or any other digital medium. The products and services available on the platform are listed below:
    1.1.1. Purchase and avail live online or offline workshops, events, or conferences.
    1.1.2. Purchase and avail live offline workshops, events, or conferences.
    1.1.3. Purchase and avail digital products and services on the platform.
    1.1.4. Purchase and avail online or offline personal services of counselling, advice, or mentoring through
    1.1.5. Purchase and avail offline or group personal services of counselling, advice, or ,mentoring
    1.1.6. Referrals to partners ((hereinafter referred to as “Therapist” or “Counselors” or “Teachers” or “Partners” or “Mentors” )
    1.1.6.1. The company engages with several partners to provide you the best services.
    1.1.6.2. In case of referrals to partners, you agree that the company is not responsible for any agreement and terms and conditions between you and the partner.
    1.1.6.3. The terms and conditions of the company do not apply to the terms and conditions between you and the partner.
    1.1.6.4. You are responsible for finalizing the terms of use, privacy policy, and disclaimer with the partner.
    1.1.6.5. The company is not responsible for the services provided to you by the partner.
  2. Acceptance of Terms of Use

2.1. These Terms set out the whole agreement between you and us for the Services. In order to participate in some Services, you may be required to agree to additional terms and conditions which are briefly mentioned below. In the event these Terms of Use are inconsistent with such additional terms, then such additional terms shall prevail.

2.2. Please check that the details in these Terms are complete and accurate before you use or commit yourself to avail of the Services. If you think that there is a mistake, please make sure that you ask us to confirm any changes in writing.

2.3. Use of and access to the Platform is offered to you upon the condition of acceptance of all the terms, conditions, and notices contained in these Terms of Use, along with any amendments made by the Company at its sole discretion and posted on the Platform. By (i) using this Platform or any Platform Services in any way; or (ii) merely browsing the Platform, you agree that you have read, understood, and agreed to be bound by these Terms of Use available at our website.

2.4. As part of your use of the Platform, you affirmatively consent that you have read and understood the Terms of Use and Privacy Policy and hereby consent to the collection, processing, storage, disclosure, and/or transfer of your personal information in accordance with the Privacy Policy. You further agree and confirm that the security practices and procedures implemented by the Company are reasonable and sufficient for the protection of your personal information that is collected and stored by the Company.

2.5. The Company reserves the right to change or update these Terms, or any other of our policies or practices, at any time, and will notify Users by posting such changed or updated Terms on the platform. Your continued use of the Platform constitutes your agreement to abide by the Terms as modified. Under certain circumstances, we may also elect to notify you of changes or updates to our Terms by additional means, such as pop-up or push notifications or through e-mail notifications.

2.6. We shall use your Personal Information to ensure services with respect to the Platform are presented to you in the most effective manner, to secure the Platform and make improvements, to carry out our obligations to You, and to communicate with you. The said communication can either be by calls, text, or emails and for purposes which include transactional, service, or promotional calls or messages. If at any time You wish to not receive any communication from our end, you can opt-out of the same by writing to us at contact@nibana.in.

  1. Access to this site

You agree to use this site only for the lawful purposes described in more detail in the “Restrictions on Use” section below. You agree not to take any action that might compromise the security of the site, render the site inaccessible to others, or otherwise cause damage to the site or the Content. You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for you. You agree not to use the Site in any manner that might interfere with the rights of third parties. To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be correct, current, and complete. If our Company believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources and to terminate or suspend your access at any time, without notice. You understand that by entering your name and email address on the entry page that you are authorizing our company to send promotional emails, newsletters, and other promotional material to your email. If you wish to stop receiving emails, you would contact the company through the contact section of the website.

  1. Restrictions on use

This site is provided solely for non-commercial, personal use, and/or so that you may learn about our Company and the services we provide. You may not use this site for any other purpose, including any commercial purpose, without our Company’s express prior written consent. For example, you may not (and may not authorize any other party to) (i) co-brand this site, or (ii) frame this site, or (iii) hyper-link to this site, without the express prior written permission of an authorized representative of our Company. For purposes of these Terms of Use, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or Content accessible within this site. You agree to cooperate with our Company in causing any unauthorized co-branding, framing, or hyper-linking immediately to cease.

  1. Proprietary information

5.1. Trademarks: The material and Content accessible from this site, and any other World Wide Web site owned, operated, licensed, or controlled by our Company is the proprietary information of our Company or the party that provided the Content to our Company, and our Company or the party that provided the Content to our Company retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of our Company, or unless authorized in writing elsewhere on our site, except that you may use the Content solely for your personal use. You are prohibited from using any of the marks or logos appearing throughout the site without the express written permission of our Company.
5.2. Copyrights: This site and its Content belong to the Company or its partners, affiliates, contributors, or third parties. You may download and reprint Content for non-commercial, non-public, personal use only (If you are browsing this site as an employee or member of any business or organization, you may download and reprint Content only for educational or other non-commercial purposes within your business or organization, except as otherwise permitted by the Company, for example in certain password-restricted areas of the site). You may not manipulate or alter in any way images or other Content on the site.
5.3. Hyper-links: This site may be hyper-linked to other sites which are not maintained by, or related to, our Company. The inclusion of any hyper-link to a third-party site does not imply endorsement, sponsorship or recommendation by our Company of that site. Hyper-links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or our Company. Our Company has not reviewed any or all of such sites and is not responsible for the content of those sites. Our Company also makes no representations about the availability of hyper-linked sites. Hyper-links are to be accessed at the user’s own risk, and our Company makes no representations or warranties about the content, completeness, or accuracy of these hyper-links or the sites hyper-linked to this site. If you hyper-link to a site, please be aware that you will leave our Company’s website and will become subject to the rules and conditions of the linked site(s). We recommend that you make yourself aware of the Terms of Use of any sites you link to from our Company’s site.

The selection of an ad banner or link will redirect you off of the Website to a third-party Website. Interactions that occur between you and the third party are strictly between you and such third party and such interactions are not our Companies responsibility. We are not responsible for examining or evaluating and do not warrant the offerings of, any of these businesses or individuals or the content of their Websites. We do not assume any liability or responsibility for the actions, product, availability, or content of these outside resources. You should direct any concerns regarding any external link to the Website administrator or Webmaster of the third-party Website.

You understand that you authorize us to use your email id for promotional purposes and we can send you the latest information or other promotional offerings. You understand that you can send a mail through the contact section in case you wish to stop receiving emails from us.

5.4. Submissions: You hereby grant to our Company the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to our Company through this site and to incorporate any Submission in other works in any form, media, or technology now known or later developed. Our Company will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future Company operations. By making a Submission, you are guaranteeing to us that you have the legal right to post the content in the Submission and that it will not violate any law or the rights of any person or entity. Our Company will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.

5.5. Content

5.5.1. The Company provides products and services ( hereinafter referred to as “Products” or “Services” or “Content “ ) relating to mental health, wellness, recovery, self-improvement, personal growth, spirituality, and related categories through online and offline services.
5.5.2. The contents of the website are intended for the personal, non-commercial use of its users. All content published on the Website (including, but not limited to news articles, photographs, images, illustrations, audio clips, and video clips are owned or controlled by the company or the party credited as the provider of such Content, software, or other materials. You shall abide by copyright or other notices, information, and restrictions appearing in conjunction with any Content accessed through the Service.
5.5.3. The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Website are registered and unregistered Trademarks of the company and others. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Website without the written permission of the company or such third party that may own the Trademarks displayed on the Website. Your misuse of the Trademarks displayed on the Website, or any other content on the Website, except as provided in these Terms of Use, is strictly prohibited.
5.5.4. Any communication or material you transmit to the Website by electronic mail or otherwise, will be treated in accordance with our privacy policy. By transmitting or posting any communications or materials to this Website, you agree that we or any of our affiliates may use your communications or materials for any purpose, including reproduction, transmission, publication, broadcast, and posting. We are free to use any ideas, concepts, or know-how contained in such communications or materials for any purpose whatsoever including, but not limited to developing, manufacturing, distributing, and marketing products using such information.
5.5.5. We do not endorse the content on any third-party Websites. We are not responsible for the content of linked third-party Websites, or third-party advertisements, and do not make any representations regarding their content or accuracy. Your use of third-party Websites is at your own risk and subject to the terms and conditions of use for such Websites.
5.5.6. We are not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Website. Without limiting the foregoing, everything on the Website is provided to you “As is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Website or your downloading of any materials, data, text, images, video, or audio from the Website.
5.5.7. We have not reviewed all of the Websites linked to the Website and are not responsible for the content of any off-Website pages or Websites linked to the Website. Your linking to any other off-Website pages or other Websites is at your own risk.
5.5.8. You should assume that everything you see or read on the Website is copyrighted unless otherwise noted and may not be used except as provided in these Terms of Use or in the text on the Website without written permission from the company. We neither warrant nor represents that your use of materials displayed on the Website will not infringe the rights of third parties not owned by or affiliated with us.
5.5.9. You may download or copy the Content and other downloadable items displayed on this Service for personal, non-commercial use only, provided that you maintain all copyright and other notices contained in such Content. Copying or storing of any Content for other than personal, noncommercial use is expressly prohibited. While we use reasonable efforts to include accurate and up-to-date information in the Website, we make no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Website.
5.5.10. You agree that any information, feedback, questions, comments, and/or submissions to the Website (as discussed below) or the like that you provide to us in connection with this Website or our Services (“Submissions”) will be deemed to be provided to us on a non-confidential and non-proprietary basis and will become and remain our property. We shall have no obligations of any kind with respect to any Submissions and shall be free to reproduce, use, disclose and/or distribute any Submissions for any purpose whatsoever, without limitation. You also agree that we shall be free to use any ideas, concepts or techniques embodied in the Submissions for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products or services incorporating such ideas, concepts, or techniques. In addition, you hereby waive all moral rights you may have in any materials uploaded by you.
5.5.11. Images of people or places displayed on the Website are either the property of, or used with permission by us. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms of Use or specific permission provided elsewhere on the Website. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
5.5.12. We maintain this product Website (the “Website”) for your personal entertainment, information, education, and communication. You may download material displayed on the Website for non-commercial, personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, repost, or use the content of the Website for public or commercial purposes, including the text, images, audio, and video without our prior written permission. Your access to and use of the Website is also subject to the following terms of Use and all applicable laws. By accessing and browsing the Website, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and our company, if any, are superseded and of no force or effect.
5.5.13. You agree to not use this site for any unlawful purpose.
5.5.14. Confidentiality and trade secrets: you acknowledge and agree that all content and materials available on this site, including but not limited to systems, designs, wording, colors, and graphics are proprietary trade secrets protected by copyrights, trademarks, service marks, patents, or other proprietary rights and by other laws and that their use is restricted by the terms of this agreement. Use of the content or materials on this site for any purpose without written permission is strictly prohibited. You further agree that you will create no derivative works of this site or the products offered.

5.6 Downloading material

You understand that our Company cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses, or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. Our Company does not assume any responsibility or risk for your use of the Internet.

  1. Disclaimer

The company makes no express or implied warranties, representations, or endorsements whatsoever with respect to the site, the service, or the content. The company expressly disclaims all warranties of any kind, express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, with regard to the site, the service, the content, and any product or service furnished or to be furnished via the site. The company does not warrant that the functions performed by the site or the service will be uninterrupted, timely, secure or error-free, or that defects in the site or the service will be corrected. The company does not warrant the accuracy or completeness of the content, or that any errors in the content will be corrected. The site, the service, and the content are provided on an “as is” and “as available” basis. The use of the content, services, and products is the complete responsibility of the user and the company does not take any responsibility for the use and results of the product, services, and website.

Any success statements, or success examples, that may be accomplished on this site are only estimates of what we think you could achieve. There is no assurance you’ll get the results you expect. Any and all claims or representations, as to success on this website, are not to be considered as average results. The results of the product mentioned on the website are just the results we think could be achieved or the areas in which you could improve. Results are based on many factors. We do not guarantee or imply that you will have results as expected by you. There is no assurance you will get results.
All products and services by our company are for educational and informational purposes only. Use caution and seek the advice of qualified professionals. Check with your doctor, psychiatrist, or professional advisor, before acting on this or any information.
You agree that our company is not responsible for the results you get by using the products or services of the company

  1. Limitation on liability

7.1 Company, its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain, and suffering, emotional distress, or similar damages, even if the company has been advised of the possibility of such damages. In no event will the collective liability of the company and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the greater of Rs 500 or the amount you have paid to the company for the applicable content, product or service out of which liability.
7.2 Company shall not be responsible to you or any third parties for any direct or indirect, consequential, special, punitive, or exemplary damage or loss incurred in connection with use of the service, the website software, or any of the materials provided by us or third parties through the service, or any damage or loss interruptions, deletions of files, errors, defects, delays in performance of the service or the website software, regardless of the claim as to the nature of the cause of action, even if we have been advised of the possibility of such damage or loss. Some jurisdictions may not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions shall only apply to the extent permissible under applicable law.
7.3 By using the site you waive any claim whatsoever against us which arises from your use, whether intended or not, of any other site. This waiver specifically includes any claim arising from a product and/or service which you purchase from us and any claim arising from security of information (including, but not limited to credit/debit card information) which you use on this site. In addition, we assume no responsibility for any content which you find on sites that link either to or from the site. This includes responsibility for the accuracy or compliance with any laws and for any viruses or other harmful things which may be contained in these sites. Nor we are responsible should any site link you to a site that you find offensive. We do not endorse or warrant the quality of any goods you buy from any site other than the site.

  1. Indemnity

You will indemnify and hold the Company, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the “Indemnified Parties”) harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorized in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

  1. Information you provide

You may not post, send, submit, publish, or transmit in connection with this site any material that:
• you do not have the right to post, including proprietary material of any third party;
• advocates illegal activity or discusses an intent to commit an illegal act;
• is vulgar, obscene, pornographic, or indecent;
• does not pertain directly to this site;
• threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
• seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
• infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
• violates any law or may be considered to violate any law;
• impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
• advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this site;
• solicits funds, advertisers or sponsors;
• includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
• disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this site; or
• contains hyperlinks to other sites that contain content that falls within the descriptions set forth above.

Although under no obligation to do so, our Company reserves the right to monitor the use of this site to determine compliance with these Terms of Use, as well as the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your Submissions. You acknowledge and agree that neither Company nor any third party that provides Content to Company will assume or have any liability for any action or inaction by Company or such third party with respect to any Submission.

  1. Security

Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). The company will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Company considers insecure, Company will be entitled to require the password to be changed and/or terminate your account.
You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools, or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Company reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. The company reserves the right to investigate suspected violations of these Terms of Use.
Company reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Company to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use.
By accepting this agreement you waive and hold harmless the Company from any claims resulting from any action taken by the company during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either the company or law enforcement authorities.

  1. Membership : The following terms of use apply for service which are accessible through membership.
    11.1. You must be legally capable of entering into a binding contract and must not be a person barred from receiving Platform Services under the applicable laws, in your province, territory or country, to sign up as a registered user of the Platform Services. You agree that your use of the Platform does not violate any applicable law or regulation of your province, territory or country.
    11.2. In order to avail the membership, you maybe be required to register on the by providing details about yourself, including your name, address, contact details, email, social media and such other details.
    11.3. Access to membership may be free or paid depending on the type of services. For paid membership you will be required to provide payment details
    11.4. You shall ensure and confirm that all details and information provided by you is complete, accurate and up-to-date at all times. If there is any change , you agree to promptly update such information, as needed, to keep it accurate, complete and up-to-date. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or if the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or cancel your membership and refuse any and all current or future use of the Platform (or any portion thereof) at its discretion, in addition to any right that the Company may have against you at law or in equity, for any misrepresentation of information provided by you.
    11.5. You will be responsible for maintaining the confidentiality of the membership information including confidentiality of your password for restricting access to your membership, and are fully responsible for all activities that occur under your membership. You agree to (a) immediately notify the Company of any unauthorized use of your information or any other breach of security, and (b) ensure that you exit from you at the end of each session. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with this provision. You may be held liable for losses incurred by the Company or any other user of or visitor to the Platform due to authorized or unauthorized use of your membership as a result of your failure in keeping your membership information secure and confidential.
    11.6. Use of another User’s membership information for availing the Platform Services is expressly prohibited.
    11.7. You shall not have more than one active membership on the Platform. Additionally, you are prohibited from selling, trading, or otherwise transferring your membership to another party or impersonating any other person for the purposing of creating an account with the Platform.
    11.8. Your membership is non-transferrable, however, in case you are moving to another city where the Company provides its services, the Company may transfer your membership against the receipt of price difference and any applicable service fee for the same (as applicable).
    11.9. Individuals under the age of 18, or the applicable age of majority in their respective province, territory or country (“Minors”), may utilize the services, only with the involvement and consent of the parent or legal guardian, under the account / membership of such parent or legal guardian and at all times, subject to these Terms of Use. In this regard, the parent or legal guardian of such Minor agrees to indemnify, defend and hold harmless the Company and its business partner(s) from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Company and its business partner(s) that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
    11.10. Membership services maybe free or paid. The details will be provided on the platform for the services.
    11.11. Paid membership services may be on one time fee or subscription base fee or pay as you go payment models. Details of paid memberships will be provided on the platform.
  2. Subscriptions: Users may access the services by subscribing to our services through a subscription fee-based program. Please read the fine prints of subscription based services below as the same provides all the details about the coverage and exclusions of the subscription services that you purchase
    12.1. The details of subscription fees, period of subscription, renewal periods and service details will be reflected on the Platform.
    12.2. The Company reserves the right to not process or to cancel your Order in certain circumstances which the Company deems appropriate at its sole discretion. The Company also reserves the right, in its sole discretion, to take steps to verify your identity in connection with your order. You may need to provide additional information to verify your identity before completing your order. The Company will either not charge you or refund the charges for orders that we do not process or cancel.
    12.3. You will only have access to the subscription services while your subscription is active and subsisting. The services shall be available on the only upon purchase of the subscription and will continue until the end of your current subscription period or till the prescribed period under your subscription gets completed, whichever is earlier.
    12.4. All amounts are payable and charged (i) at the time you place your Order and, (ii) at the time of each renewal, using the payment details you have provided.
    12.5. For all subscriptions there will be auto-debit at the renewal dates as shared at the time of subscription.
    12.6. We reserve the right to change our subscription services or adjust pricing for our services or any components thereof in any manner and at any time as the company may determine in our sole and absolute discretion. Any price changes or changes to your subscription fees will take effect following notice to you. The company does not guarantee that the charges will be the lowest in the city, region, or geography.
    12.7. All subscription services purchased by you are non-refundable, non-exchangeable, non-saleable, and non-transferable. In the event, you wish to discontinue your subscription, you will not receive a refund for the fees you have already paid for your current subscription period and you will be entitled to receive the services ordered until the end of your current subscription period or till the prescribed number of classes under your service gets completed, whichever is earlier.
  3. Non-subscription products and services or pay-per-use products and services are refundable based on the product and services purchased and the refund policy for such products and services will be mentioned in the details of the specific product and service.
  4. Address – Our physical address is 16 Shanti Kunj, Vasant Kunj New Delhi – 110070
  5. Grievances, Disputes and Complaints: In case of any grievances, disputes or complaints in relation to the service, customer satisfaction, or any other matter, the same may be addressed at contact@nibana.in and will be resolved by the company by our grievance officer, Anurag Sharma, owner of nibana.in and Director , Frefo Wellness Pvt Ltd.
  6. Miscellaneous

These Terms of Use will be governed and interpreted pursuant to the laws of as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000 in India withstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in India with any dispute between you and the Company arising out of these Terms of Use or pertaining to the subject matter hereof. The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of these Terms of Use or pertaining to the subject matter of these Terms of Use will be in the state and/or federal courts in India. If any part of these Terms of Use is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms of Use constitute the entire agreement among the parties relating to this subject matter. Notwithstanding the foregoing, any additional terms of Use on this site will govern the items to which they pertain. The company may revise these Terms of Use at any time by updating this posting.